Salesforce Team Lead (Delivery)
Singapore
Contracted
Experienced
About Us:
From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.
Role Summary:
We are looking for a hands-on Salesforce Team Lead to independently lead Salesforce delivery initiatives across Sales Cloud, Marketing Cloud, Service Cloud, Agentforce, and Experience Cloud. The role covers delivery leadership, stakeholder management, integrations, and functional and technical solutioning.
Candidates should possess expertise in ONE of the following tracks:
Core Skill Requirements:
Track 1A — Sales Cloud Technical & Integration
Requirements:
Why Join Us
At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.
We regret only shortlisted candidates will be notified.
From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.
Role Summary:
We are looking for a hands-on Salesforce Team Lead to independently lead Salesforce delivery initiatives across Sales Cloud, Marketing Cloud, Service Cloud, Agentforce, and Experience Cloud. The role covers delivery leadership, stakeholder management, integrations, and functional and technical solutioning.
Candidates should possess expertise in ONE of the following tracks:
- Track 1A & 1B: Sales Cloud + Marketing Cloud + Integration delivery
- Track 2: Service Cloud + Agentforce + Experience Cloud delivery
- Independently lead Salesforce implementation and enhancement projects
- Translate business requirements into functional and technical solutions
- Lead integration design between Salesforce and third-party platforms
- Manage project timelines, risks, dependencies, and stakeholders
- Coordinate with business users, developers, QA teams, vendors, and project managers
- Support SIT/UAT, deployment, and post-go-live activities
- Ensure adherence to Salesforce best practices and delivery standards
- Lead and mentor junior consultants and developers
Core Skill Requirements:
Track 1A — Sales Cloud Technical & Integration
- Strong experience leading Sales Cloud projects
- Experience integrating Salesforce with third-party applications such as WhatsApp, Google, and Meta.
- Hands-on expertise in Apex, APIs, integration patterns, and data migration/synchronization
- Experience with lead management and customer engagement integrations is preferred
- Strong functional and technical expertise in Salesforce Marketing Cloud
- Experience leading lead nurturing and customer journey implementations
- Experience integrating Marketing Cloud with Sales Cloud and external platforms
- Familiarity with Journey Builder, Automation Studio, segmentation, and API integrations
- Understanding of customer engagement and lead lifecycle processes
- Data Cloud experience is preferred
- Strong functional and technical expertise in Service Cloud, Agentforce, and Experience Cloud
- Experience leading Service Cloud and Experience Cloud projects
- Experience with chatbot, portal, and digital servicing enhancements
- Familiarity with Case Management, Omni-Channel, Knowledge Base, and Digital Engagement
Requirements:
- Bachelor’s degree in any field
- Minimum 9 years of Salesforce consulting, implementation, or delivery experience
- Proven experience independently leading Salesforce delivery projects
- Experience managing teams of at least 4 team members
- Strong consulting experience in client-facing environments
- Familiarity with insurance business processes and customer journeys
- Strong stakeholder management and communication skills
- Ability to work independently across regional and cross-functional teams
- Experience preparing technical and functional design documents
- Salesforce certifications preferred
Why Join Us
At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.
We regret only shortlisted candidates will be notified.
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