System Analyst

Responsibilities

• Serve in different capacities as business process analyst, solution development, and support as assigned and/or required on multiple and simultaneous assignments.
• Collaborate with customers to extract and define use cases in their existing IT and business operations, analyze business and functional requirements, including business process optimization, redesign and/or reengineering.
• Gather business requirements, conduct feasibility study, design, develop, test, deploy and document the solution and automation workflows.
• § Create, develop and/or review business requirements documents (BRD), functional specification document (FSD), process definition documents (PDD) and solution design documents (SDD).
• Project implementation onsite and remote client engagements to drive successful adoption.
• Embrace the RPA and Application implementation best practices. Implement and configure programs, scripts and objects that are efficient, well structured, reusable, maintainable and easy to understand.
• Understand a business process from a workflow diagram and to conceptualize it as an automated solution.
• Create and document test procedures, scenarios and cases for the pre-UAT and UAT phases.
• Thoroughly test packages in the environment it will be hosted in or supported deployment environments, with responsibility for overall testing cycle.
• Maintain and monitor the successful execution of implemented solutions.
• Provide L1 – L3 support to the implemented solutions, review and improve documentation, and implement the change request according to the priority of incident and request.
• Analyze, determination of root cause of incident, and problem-solve issues that arise in day to day running of implemented solutions and provide timely responses and solutions within specified Service Level Agreements (SLA) parameters with business.
• Accountable for every assigned task for fixing, enhancement and delivering the right support.
• Adhere to the guideline for Incident, Problem and Change Management.
• Involve in Project Management support assisting Project Manager in planning, defining scope, timelines, monitor progress of project and address issues that arise during the project lifecycle.

Requirements

• Possess 1 to 3 years of hands-on experience in programming (Java, C#, VB, .NET) with at least 1 year in hands-on UiPath implementation. Experience in Phyton programming is added advantage.
• Advanced skills in understanding, analyzing, designing, developing, implementing and maintaining application code in a variety of contexts.
• Exceptional ability to understand, analyze complex requirements and define technical and functional advanced solutions.
• Translate business needs into technical specifications, ensuring clear understanding with business users.
• Knowledge and experience in Intelligent Document Processing (IDP) implementation using UiPath Document Understanding (preferrable) or other IDP tool.
• Knowledge and experience in integrating different applications using web services/ Rest API, etc., as well as of RDBMS and open-source DB.
• Process minded with good presentation, communication and articulation skills.
• Proven experience on implementing automation solutions using UiPath. Prior hands-on experience with working with Power Automate, Blue Prism, Automation Anywhere, Kofax and/or OpenSpan is a strong advantage.
• Strong experience in software delivery lifecycle using Waterfall and/or AGILE methodology.
• Obtain UiPath Automation Developer Professional (ADP) Certification within 3 months if not already certified.
• Ability to work well within a multi-disciplinary team structure, but also independently.
• Meet agreed deadlines, with demonstrable Productivity.
• Strong interpersonal, verbal and written communication skills.
• Ability to work in a culturally diverse and inclusive environments.
• Flexibility in scheduling with willingness to work extra non-standard hours if required.
• Willing and able to travel 50% or more (domestic, regional and international).

Education Requirements

• Degree in in Computer Science or related discipline.