Salesforce Marketing Cloud Functional Consultant (Senior Level), Singapore/ Malaysia

Singapore, Malaysia
Contracted to Full Time
Manager/Supervisor
About Us:
From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Job Summary:
We are seeking an experienced Salesforce Marketing Cloud Functional Consultant with at least 6 years of experience, including a strong background in functional consulting, campaign strategy, and technical configuration. This role is ideal for someone who can lead client engagements, drive end-to-end marketing automation initiatives, and deliver both functional and technical components using Ampscript, Apex, and Lightning Web Components (LWC).

The ideal candidate will also support pre-sales solutioning, lead small delivery teams, and guide best practices in omni-channel engagement.

Key Responsibilities:

Functional Consulting, Campaign Execution & Pre-Sales
  • Lead discovery workshops and campaign planning sessions with business stakeholders
  • Design and oversee scalable customer journeys and multi-channel marketing use cases
  • Build and optimize journeys using Journey Builder, segmentation logic, and automation tools
  • Configure personalized content using Ampscript, data extensions, and audience filters
  • Guide user acceptance testing (UAT), conduct training sessions, and analyze campaign performance
  • Support pre-sales efforts including solution design, effort estimation, and demo preparation

Technical Development & Cross-Cloud Integration
  • Develop components and logic using:
    • Ampscript for dynamic and personalized content
    • Apex or Lightning Web Components (LWC) for integration with Salesforce Core (Sales, Service, Experience Cloud)
    • APIs or Platform Events for automation triggers and campaign orchestration
  • Collaborate with architects, developers, and QA teams to ensure scalable, high-quality solutions

Team Leadership & Delivery Oversight
  • Mentor and lead junior consultants and campaign developers
  • Manage delivery timelines, issue resolution, and coordination with offshore and onshore teams


Requirements & Key Skillsets:
  • Minimum 6 years of Salesforce consulting experience, including at least 3 years focused on Marketing Cloud
  • Proven hands-on experience with Salesforce Marketing Cloud, including:
    • Journey Builder, Email Studio, Mobile Studio, and Automation Studio
    • Ampscript for dynamic content creation
    • SQL for segmentation and complex data queries
  • Strong functional knowledge of digital marketing strategies, campaign automation, and audience segmentation
  • Development experience with Apex and Lightning Web Components (LWC) for cross-cloud customizations
  • Familiarity with Salesforce Data Extensions and integration patterns across multiple clouds
  • Experience with at least one additional Salesforce module, such as:
    • Sales Cloud, Service Cloud, Data Cloud, Commerce Cloud, MuleSoft, or FSC for Insurance (SFI)
  • Integration experience with Salesforce Marketing Cloud and other systems via APIs or connectors
  • Understanding of GDPR, consent management, and marketing compliance frameworks
  • Familiarity with MuleSoft, CRM Analytics, or external marketing platforms
  • Salesforce certifications preferred:
    • Marketing Cloud Email Specialist
    • Marketing Cloud Consultant
    • Platform Developer I
  • Excellent communication skills and the ability to lead functional discussions, campaign planning, and solution workshops
  • Deep understanding of customer engagement strategies, campaign logic, and marketing automation best practices

Why Join Us
At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

 
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